LimnPrivacy Policy

On this page

  1. What a cookie is
  2. Strictly necessary
  3. Remembering a choice
  4. On a business's own pages
  5. Measurement on our website
  6. How to control cookies
  7. Questions
Legal

Cookie Notice

Every cookie Limn sets, what each one is for, how long it lasts, and how to control them.

Last updated
October 18, 2026
Summary of changes
  • First published as its own page, with every cookie listed by name.
On this page
  1. What a cookie is
  2. Strictly necessary
  3. Remembering a choice
  4. On a business's own pages
  5. Measurement on our website
  6. How to control cookies
  7. Questions

What a cookie is

A cookie is a small piece of text a website asks your browser to keep and send back on later visits. Limn uses cookies for the few jobs that need one, and keeps one value in your browser's own storage for the same reason. Names below are the ones your browser shows; on a secure connection most carry a __Secure- prefix in front.

Limn sets no advertising cookies and no cookies from advertising companies on its own website or app.

Strictly necessary

These make Limn work: signing in, staying signed in, and returning from another company's page to the one you left. They cannot be switched off without breaking the thing they do, so they are set without asking.

  • authjs.session-token
    What it does
    Keeps you signed in to Limn. Without it every page would ask you to sign in again.
    How long
    30 days
    Where
    The Limn app
  • authjs.stateauthjs.pkce.code_verifierauthjs.nonceauthjs.csrf-tokenauthjs.callback-url
    What it does
    Carry a sign-in with Google or Facebook from our page to theirs and back, and prove the answer that comes back is the one we asked for.
    How long
    15 minutes, or until the browser closes
    Where
    The sign-in screen
  • limn_preauth
    What it does
    Holds your place between your password and your second-step code, when two-step sign-in is switched on.
    How long
    5 minutes
    Where
    The sign-in screen
  • authjs.apple-link
    What it does
    Remembers which account you are linking while you confirm a sign-in with Apple.
    How long
    15 minutes
    Where
    The sign-in screen
  • limn-orglimn-location
    What it does
    Remember which agency and which business you are working in, so the app opens on the records you were looking at.
    How long
    1 year
    Where
    The Limn app
  • limn-admin-open
    What it does
    Set only when Limn's own support staff open your workspace to help, and ends their visit on time.
    How long
    1 hour
    Where
    The Limn app
  • limn-feature-preview
    What it does
    Set only when an admin chooses to see a business the way one of its roles sees it.
    How long
    4 hours
    Where
    The Limn app
  • limn-social-stategcal_oauthmscal_oauthmsmail_oauthanalytics_oauthgoogle_agency_oauthlimn_connect_return
    What it does
    Set while you connect a social, calendar, mailbox, analytics or advertising account, so the answer from that company returns to the business you started from.
    How long
    30 minutes
    Where
    The Limn app
  • limn.portal-sessionlimn.portal-return
    What it does
    Keep a business's customer signed in to the customer portal, and return them to the page they opened after they sign in.
    How long
    30 days for the session; 15 minutes for the return address
    Where
    A business's customer portal
  • limn.sign.…
    What it does
    Remembers that you entered the access code a business set on a document, so you are not asked again while you sign it.
    How long
    4 hours
    Where
    A document sent for signature
Strictly necessary
CookieWhat it doesHow longWhere
authjs.session-tokenKeeps you signed in to Limn. Without it every page would ask you to sign in again.30 daysThe Limn app
authjs.stateauthjs.pkce.code_verifierauthjs.nonceauthjs.csrf-tokenauthjs.callback-urlCarry a sign-in with Google or Facebook from our page to theirs and back, and prove the answer that comes back is the one we asked for.15 minutes, or until the browser closesThe sign-in screen
limn_preauthHolds your place between your password and your second-step code, when two-step sign-in is switched on.5 minutesThe sign-in screen
authjs.apple-linkRemembers which account you are linking while you confirm a sign-in with Apple.15 minutesThe sign-in screen
limn-orglimn-locationRemember which agency and which business you are working in, so the app opens on the records you were looking at.1 yearThe Limn app
limn-admin-openSet only when Limn's own support staff open your workspace to help, and ends their visit on time.1 hourThe Limn app
limn-feature-previewSet only when an admin chooses to see a business the way one of its roles sees it.4 hoursThe Limn app
limn-social-stategcal_oauthmscal_oauthmsmail_oauthanalytics_oauthgoogle_agency_oauthlimn_connect_returnSet while you connect a social, calendar, mailbox, analytics or advertising account, so the answer from that company returns to the business you started from.30 minutesThe Limn app
limn.portal-sessionlimn.portal-returnKeep a business's customer signed in to the customer portal, and return them to the page they opened after they sign in.30 days for the session; 15 minutes for the return addressA business's customer portal
limn.sign.…Remembers that you entered the access code a business set on a document, so you are not asked again while you sign it.4 hoursA document sent for signature

Remembering a choice

This one exists so that a choice you made is not asked again on every visit.

  • _lmnc
    What it does
    Remembers whether you accepted or declined optional cookies on a business's booking page or form, so you are not asked on every visit. A copy is kept in the browser's own storage for browsers that refuse cookies.
    How long
    1 year
    Where
    A business's booking pages, forms and website
Remembering a choice
CookieWhat it doesHow longWhere
_lmncRemembers whether you accepted or declined optional cookies on a business's booking page or form, so you are not asked on every visit. A copy is kept in the browser's own storage for browsers that refuse cookies.1 yearA business's booking pages, forms and website

On a business's own pages

A business using Limn can put a snippet on its own website and add its own measurement tags to its booking pages and forms. For those, the business decides what is set and is responsible for telling you.

  • _lmnv
    What it does
    A random visitor number, set by the snippet a business adds to its own website, so it can see which pages a visitor read before they booked or filled in a form. It is not set once a visitor declines optional cookies.
    How long
    90 days
    Where
    A business's own website
Set on a business's own pages
CookieWhat it doesHow longWhere
_lmnvA random visitor number, set by the snippet a business adds to its own website, so it can see which pages a visitor read before they booked or filled in a form. It is not set once a visitor declines optional cookies.90 daysA business's own website

A business can also add its own analytics, advertising or tag-manager code to its booking pages and forms. When that business has its cookie banner switched on, that code loads only after you accept optional cookies. The business's own privacy policy describes what its tags collect.

Measurement on our website

To see how our website and app perform, we count page views and measure how quickly pages load. The service that does this for us sets no cookies and keeps no record that identifies you across sites. When something breaks, an error report is sent to our error-reporting provider with personal details removed; on the website it can include a short recording of the screen around the error with every word and every field hidden. Neither sets a cookie. Inside Limn's phone app no screen recording is made.

How to control cookies

Every browser lets you see, block and delete cookies, usually under Settings, then Privacy. Blocking the strictly necessary ones signs you out and stops sign-in from working. Clearing them signs you out everywhere you cleared them.

On a business's booking page or form with a cookie banner, you can accept or decline optional cookies. To change your answer, clear the cookies for that site and you will be asked again.

Questions

How we use what these cookies help collect is in our Privacy Policy. Questions go to support@launchwithlimn.com.

Cookie Notice — launchwithlimn.com/legal/cookies

All legal documents
  • Terms of Service
  • Acceptable Use Policy
  • Privacy Policy
  • Cookie Notice
  • Subprocessors
  • How long data is kept
  • Reporting a security problem
  • Text message sign-up
  • Delete your account

Limn is operated by Acadia Marketing LLC, One City Center, Portland, ME 04101. Questions about any of these documents go to support@launchwithlimn.com.