Support
Limn is the software a service business runs on. Contacts, the shared inbox, the calendar, quotes and invoices, and the follow-up in between all live in one workspace, and a team signs in to work out of it together.
Guides
Step-by-step walkthroughs of the work people do in Limn most often.
- Posting to socialWrite a post once, publish it to every account, and send photo carousels, Reels and Stories.
- Making Reels in StudioTurn photos, clips or a recording made in the browser into a Reel, then post it.
- Making and sending client reportsBuild a client's report, see what goes in it, send it, upload your own PDF, and set it to go out every month.
Email us
One address reaches the people who build and run Limn.
support@launchwithlimn.comTell us the name of the screen you were on and what you expected to happen. A screenshot answers most questions in one reply.
Signing in
Sign in with the email address your account was created with. If the password does not work, choose "Forgot password?" on the sign-in screen and we email you a link to set a new one. An account belongs to a person, so each member of a team signs in as themselves.
Notifications
Limn can tell you about a new message, an appointment or a task waiting on you. Open Settings, then "Notifications & device", to choose what you hear about and how. On a phone, allow notifications when the device asks, then send yourself a test from that same screen to confirm it arrived.
Deleting your account
Open Settings, then "My profile", and choose "Delete my account". The screen names the grace period before anything is removed, and offers a download of your data first. Take the download before you confirm.
Changing or cancelling a plan
A workspace's plan is handled on the website, in Settings under Billing, by an owner of that workspace. Cancelling there keeps the workspace running until the end of the period already paid for, and billing stops after that.
Policies
What we collect and why is in the privacy policy. The agreement covering an account is in the terms of service.